Urgent Care

City Way Animal Clinics – Mass Ave is excited to offer Urgent Care services for pets in need by a call-ahead appointment and walk-in basis. We take care of any sick pet or injured pet that cannot wait until the next day for care.

Urgent Care hours:

Saturdays & Sundays: 8am – 8pm

Address:

  • Bite Wounds or Lacerations
  • Ear Problem
  • Eye Problem
  • Vomiting or Diarrhea
  • Limping
  • Fleas or Worms
  • Allergies or Skin problems
  • Toxin ingestion
  • Paw or Nail issue
  • Collapse
  • Lethargy
  • Abscess
  • Urinary Problems/ Accidents inside
  • Coughing/Sneezing
  • Anal gland issues (scooting, licking)
  • Decreased Appetite
  • Hives/swelling/reactions
  • End of Life/ Euthanasia
  • Bad Breath
  • Fever
  • Constipation
  • And more!

What Cases Will We See?

  • Bite Wounds or Lacerations
  • Ear Problem
  • Eye Problem
  • Vomiting or Diarrhea
  • Limping
  • Fleas or Worms
  • Allergies or Skin problems
  • Toxin ingestion
  • Paw or Nail issue
  • Collapse
  • Lethargy
  • Abscess
  • Urinary Problems/ Accidents inside
  • Coughing/Sneezing
  • Anal gland issues (scooting, licking)
  • Decreased Appetite
  • Hives/swelling/reactions
  • End of Life/ Euthanasia
  • Bad Breath
  • Fever
  • Constipation
  • And more!

City Way Animal Clinics – Mass Ave provides veterinary services for a variety of conditions, illness, and injuries found in our pet patients. We have trained and dedicated veterinarians and nurses on staff. We have onsite diagnostic equipment to perform blood work, x-rays, ultrasound, and an in-house pharmacy allowing timely results and treatment of our patients. Cases that require 24-hour critical nursing care or more advanced diagnostics and treatments will be first stabilized and then referred to the specialty hospitals if necessary.

FAQ and hospital responses

Patients will be prioritized and triaged based on their symptoms and conditions. Any patient needing medical attention, but not life threatening, may be asked to wait.
The urgent care exam fee is $130 and will be due at the time of service. Additional service & treatment pricing will vary.
For the safety of your pet and our staff, please allow our trained professionals to care for your pet. We will ensure that you are placed in a comfortable exam or waiting room and will communicate with you regularly.
We recommend all pets return to their primary care veterinarian in the time recommended by our urgent care doctor.
Yes, you can take your pet home tonight. Some patients may stay the night here to have a procedure or additional testing or be referred to a 24 hour emergency facility.
Dogs & Cats
Each patient will be triaged and assessed by a trained professional. Critical life-threatening conditions will take precedence. The severity of your pet’s condition, as well as when your pet was added to our waitlist, will determine when the doctor will be in to talk to you and examine your pet.
We accept credit cards, debit cards, ScratchPay, and Care Credit. All payment is due at the time of service.
Given that there are many different insurances available now, you are responsible for calling to determine your specific coverage. Payment will be due at the time of service, then you coordinate with your specific insurance for reimbursement.
Outpatient cases will be instructed to schedule any rechecks or follow-up care with their primary care veterinarian. We will ensure that all patient exam notes, and diagnostic test results are completed and sent home with you so that you may provide them to your primary care veterinarian.
No, you will coordinate a pickup time with our veterinary staff. All pets must be picked up by the time designated by our team.

City Way Animal Clinics is a group of small veterinary practices in Indianapolis dedicated to exemplary veterinary medicine and patient care, healthy lifestyles, client education, and employee well being, while maintaining honesty, integrity, fair pricing, and community involvement. We currently have four animal clinics in Fall Creek Place, Mass Ave, Fountain Square, and Irvington, plus Furr: Pet Spa and Wellness Clinic.

Interested in learning more about these services?
Click the button below to reach out to our team!

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